DATA PROCESSING - SHOUTSTART

How We Handle Your Data

At ShoutStart, we value your privacy and take data protection seriously. This page explains how we collect, process and safeguard your information when you use our PR and media services.

What Data We Collect

We collect and process the following types of information:

1. Contact Information: Names, email addresses, phone numbers and business addresses of clients and their representatives.
2. Business Information: Company details, industry sector, product/service information and business objectives relevant to our PR services.
3. Content Data: Information you provide for press releases, articles, media pitches and other content we create or distribute on your behalf.
4. Communication Records: Records of our communications including emails, phone calls and meetings related to service delivery.
5. Service Performance Data: Information about the performance of our services including media placement results, audience engagement and other metrics.

How We Use Your Data

ShoutStart uses your data for the following purposes:

1. Service Delivery: To provide the PR and media services you've hired us to perform.
2. Client Communication: To maintain contact throughout our business relationship.
3. Media Relations: To pitch your stories to relevant media outlets on your behalf.
4. Service Improvement: To analyze and improve the effectiveness of our services.
5. Legal Compliance: To comply with applicable laws and regulations.

Data Protection Measures

We implement appropriate technical and organizational measures to protect your data:

1. Secure Storage: All digital information is stored securely with appropriate access controls.
2. Limited Access: Only authorized staff members have access to client information on a need-to-know basis.
3. Confidentiality Agreements: Our team members are bound by confidentiality obligations.
4. Regular Reviews: We regularly review and update our data security practices.

Data Sharing and Third Parties

In providing our services, we may share certain information with:

1. Media Contacts: Information contained in press releases and media pitches is shared with relevant journalists, editors and media outlets.
2. Service Providers: We may use third-party service providers for specific functions (email distribution, media monitoring etc.). These providers are bound by appropriate data protection agreements.
3. Legal Requirements: We may disclose information when required by law, court order or governmental authority.

We do not sell your personal information to third parties under any circumstances.

Changes to This Policy

We may update this Data Processing information from time to time. Significant changes will be communicated to active clients directly.

Contact Us

If you have questions about how we process your data, please contact us at: